Electus is a wholesale distributor that supplies retailers and resellers in Australia and New Zealand. If you purchased a product from a retailer supplied by Electus, such as Jaycar, please contact the retailer for support.
Many of our products are covered under a 12 month warranty.
If you purchased from Electus direct, please contact an Electus salesperson by submitting a request online. You'll to provide need our invoice or order number.
Items that are returned faulty will be assessed and be treated in the following manner. Repaired if possible, replaced if still available and not repairable or credited if no other option is available.
If you purchased a product from a retailer supplied by Electus, such as Jaycar, please contact the retailer for support.
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