Owning a 3D printer is a bit like owning a race car - you are the mechanic as well as the driver, so you'll need to do some maintenance, and occasionally fix things when they go wrong. You'll need to own a PC, have an internet connection, know how to use screwdrivers and spanners, and have the confidence to pull things apart for maintenance and repair.
Creality have an excellent collection of support resources to assist you in replacing parts yourself.
Note that parts which heat or come into contact with filament, such as nozzles, extruders, thermistors and heaters, are considered consumables that wear as you use them (just like tyres on cars) and have a 90-day warranty.
https://www.creality.com/pages/after-sales-policies
Support Wiki for Ender 3 V3 KE
https://wiki.creality.com/en/ender-series/ender-3-v3-ke
Support resources on this page
Popular videos for Ender 3 V3 KE
How to find spare parts for Ender 3 V3 KE
Need detailed support for Ender 3 V3 KE?
Popular videos for Ender 3 V3 KE
Ender 3 V3 KE manufacturer support pages
Scroll down past the printer photos and click on the Support & Service heading.
How to find spare parts for Ender 3 V3 KE
Visit the page below, select your printer from the dropdown, and use the CAD views to identify the part you need. The Creality part number can be searched in the Jaycar website, or you can ask us via chat.
https://vip.creality.com/en/exploded-view-list
Need detailed support for Ender 3 V3 KE?
Chat with Creality via their chat widget on the right hand side of their support page. They will be happy to assist - make sure you have the printer serial number (sticker on the back), date of purchase, and photos or videos ready to help identify your issue.
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