Which Concord App do I need for my surveillance system?

There are two Concord Apps available on the App stores. The correct App for your system depends on the model name of your system, which is printed on the sticker stuck to the unit.

Systems introduced prior to August 2025

The following systems use the Concord Security App:

QV5000 (CDK4242P-A)
QV5002 (CDK8242P-A)
QV5004 (CDK8262P-A)
QV5006 (CDK8282P-A)
QV5040 (CDK4222P)
QV5050 (CDK4242P-V2)
QV5051 (CDK4242P-V3)
QV5052 (CDK8242P-V2)
QV5053 (CDK8242P-V3)
QV5054 (CDK8262P-V2)
QV5055 (CDK8262P-V3)
QV5056 (CDK16282P-V2)
QV5060 (CDK4542ABM-V3)
QV5062 (CDK4522ABM-V3)
QV5064 (CDK8542ABM-V3)
QV5066 (CDK8848ABM-V3)
QV5100 (CDK8845P-A)
QV5200 (CDK8848P-A)
QV5202 (CDK8868P-A)
QV5150 (CDK4848P-V2)
QV5152 (CDK8848P-V2)
QV5600 (CNK8845P-A)
QV5602 (CNK8865P-A)
QV5700 (CNK8848P-A)
QV5702 (CNK8868PFA-A)
QV5606 (CNK8845P-V2)
QV5706 (CNK8848P-V2)
QV5708 (CNK8868PFA-V2)
QV5530 (CNK8838EIBA-V3)
QV5532 (CNK8868VIBA-V3)
QV5534 (CNK88412AIBA-V3)
QV5500 (CNK4242WPA-A)
QV5504 (CNK8242WPA-V2)
QV5520 (CNK8224WPB-A)
QV5522 (CNK8244WPB-A)
QV5620 (CNK8828WPBBA-V3)
QV5622 (CNK8848WPBA-V3)

Download the App to your phone, by scanning the QR codes below using your phone camera.

• Apple: https://apps.apple.com/au/app/concord-security/id1450216732
• Android: https://play.google.com/store/apps/details?id=com.client.concord&hl=en_AU
• If the Play store is unavailable, you can also download the Concord Security App here. 

You can also open your phone's App store and search for Concord Security by TechBrands Apps.

Do not install Concord Connect - this is only for V4 systems.

Systems introduced after August 2025

The following systems use the Concord Connect App:

QV8810 (CNK4545IBA-V4)
QV8812 (CNK4848IBA-V4)
QV8814 (CNK8868IBA-V4)
QV8820 (CNK10545WBA-V4)
QV8822 (CNK10848WBA-V4)
QV9820 (C4G2PTWDS-V4)

Scan the QR code in the Quick Start Guide, or on the carton, or click the link below for your phone type:

• Apple: https://apps.apple.com/il/app/concord-connect/id6746113754
• Android: https://play.google.com/store/apps/details?id=com.ccd.concord

You can also search for Concord - the App is Concord Connect by TechBrands Apps

Do not install Concord Security - it is not suitable for the V4 systems.