FAQ

Alerts

• We only supply to business customers
• Product recalls

Delivery Info

• Can I deliver to an address which isn't my invoice address?
• My order has arrived damaged
• Delivery info
• Payment methods

FAQs

• Can I have the buyer's contact details? I want to introduce my products. What is the purchasing email? I would like to become your supplier
• I need a service manual, technician manual, circuit diagram or schematic for a product
• How do I close my Electus account?
• I need a copy of an invoice. How do I find my invoice?
• What if I don't have a credit account?
• Questions regarding back orders

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First Time Visitors

• I want to buy from you, but I do not have an account. I need a spare part for something
• Do you have Waeco / Engel / Kings parts?
• Do you sell Car Alarms? Do you install Car Alarms
• Can you supply a ROHS certification? Do you have REACH, or DoC / CoC?
• I would like to get a quote. Can you provide a quotation?
• Can you give me advice on how to wire mains 240v equipment and what products to choose?

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Product Enquiries

• Are your batteries suitable for use in a golf cart? Will this battery power a golf buggy?
• Can you source items not listed on the website? Can you get something in for me?
• How do I order wire by the meter?
• I need a replacement Mains power supply or power pack.

Product Support

• Can you supply a circuit diagram for repairing a product?
• I need a spare part for a product, the manual / box says Electus is the supplier
• Can you repair something for me? Can you service my product?

Terms & Conditions

• Privacy Policy
• Complaint management policy
• Terms & Conditions