FAQ

Alerts

• We only supply to business customers
• Product recalls

Delivery Info

• Can I deliver to an address which isn't my invoice address?
• My order has arrived damaged
• Delivery info
• Payment methods

FAQs

• I need a copy of an invoice. How do I find my invoice?
• What if I don't have a credit account?
• Questions regarding back orders
• Are cookies safe?
• What is a cookie?
• Which credit cards does Electus accept?

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First Time Visitors

• Do you sell Car Alarms? Do you install Car Alarms
• Can you supply a ROHS certification? Do you have REACH certification?
• I would like to get a quote. Can you provide a quotation?
• Can you give me advice on how to wire mains 240v equipment and what products to choose?
• Can you tell me how to wire up power and batteries in my caravan or RV?
• Do you still have PDF catalogues? Can I download a catalogue?

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Product Enquiries

• My gas bottle won't fit the connector on your BBQ? The hose screw won't attach to the gas bottle.
• How do I order wire by the meter?
• I need a replacement Mains power supply or power pack.

Product Support

• Can you supply a circuit diagram for repairing a product?
• I need a spare part for a product, the manual / box says Electus is the supplier
• I need to reset my Cel-Fi Roam phone booster
• Can you repair something for me? Can you service my product?

Terms & Conditions

• Complaint management policy
• Terms & Conditions