Make sure you are logged on as an administrator before downloading and installing the software.
Windows needs to install a driver from the Internet. Plug the meter into a USB port, then click Start, type "Windows Update", open Windows Update and click Optional Updates. Install any CP2xx drivers you find there.
Once the driver is installed, right-click Start, choose Device Manager, and find the COM port that was installed - it may be COM3. Open the Sound Meter software, click Com Port (C), then Manual (M), choose the specific COM port number and press OK.
If you are experiencing a runtime error, your PC may be missing the Visual C++ Runtime or does not have the CP2xx drivers installed. The runtime is available from here: https://docs.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170
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